Indian Domestic Shipment Tracking & Validation: Tech-Driven Solution for Compliance & Operational Efficiency
ZETWERK manages over 5,000 domestic customer deliveries monthly. However, we faced significant operational challenges as GPS tracking is largely nonexistent for trucking operations. Additionally, compliance checks required intensive scrutiny, and the volume of shipments meant that we would have needed to deploy dedicated manpower, which would have proven counter-productive to validate all vehicular movement.
Therefore, the project’s main objective was to revolutionize this framework by integrating technology-driven solutions to streamline operations and compliance, ensure timely deliveries, and enhance operational efficiency for customer satisfaction.
Challenge
Although this traditional approach of shipping via non-GPS truck was cost-effective, it hindered real-time shipment visibility, leading to inefficiencies in customer communication, delivery updates, and operational excellence.
The primary challenge for ZETWERK was to eliminate laborintensive manual compliance processes for domestic movements and integrate automated tracking systems to overcome operational bottlenecks, increased errors, and hindered our ability to provide real-time customer updates, which ultimately impacted operational efficiency.
Impact
ZETWERK’s strategic tech overhaul had a transformative effect on our operations. By automating compliance checks, we have achieved an impressive 80% improvement in operational efficiency
Data integration provided comprehensive compliance visibility, and leveraging government databases via Unified Logistics Interface Platform (ULIP), enabled robust tracking of vehicle movements, enhancing operational insights significantly. Automating the recording of supplier movements further streamlined logistics workflows, leading to faster processing times and improved customer service.
Advantage
The advantage of our tech overhaul lies in its comprehensive approach. By integrating government API solutions such as FASTag and VAHAN via ULIP, alongside policy and process reforms.
We revolutionized our logistics operations by eliminating manual-driven compliance checks and enhanced visibility, ensured regulatory compliance, optimized operational costs, and delivered customer satisfaction.
ZETWERK was among the first organizations to join hands with ULIP. Through ULIP, ZETWERK has gained the capability to achieve real-time shipment visibility via the Fastag API, validate transportation vehicles using the VAHAN API, access e-way bill information from the EWB API, and ensure the integrity of their transportation processes. We take pride in our association with ZETWERK as they endeavor to enhance customer satisfaction, achieve operational excellence, and drive innovation forward.
ULIP TEAM
Zetwerk Editorial Team
